We do not keep your credit card information on file, we currently use the services of Stripe.com / PayPal.com / Apple Pay to process all of our payments in a very secured way.
In case you have any questions about how these companies collect credit card information you can visit their Privacy Pages.
In order to request a return or exchange you will first need to submit the request by filling out the form via our Returns Page.
You will need to have your Order ID# handy (this Order ID# can be found on your confirmation email) and the email address you entered when you purchased the item.
The Returns Page will automatically submit a return/exchange request to us and we will then approve/decline depending on our return policy and we will provide you with a RMA# form to include with your return.
If you have any questions regarding our shipping policy this is the place where you can find information about it. The following information are only estimates for shipping rates & delivery times as they can vary based on order size, weight, destination and shipping option selected.
Orders are processed within 1-2 Business Days after it has been submitted. We only process orders Monday through Friday, if you place an order on a Saturday, Sunday or a Holiday it will be processed the following Business Day.
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